Service Plan Options to Meet Your Needs
Explore the range of choices available to our clients. Each tier is designed to provide the benefits you believe are essential for ensuring the success of your investment.
Standard
Our standard property management service includes rent collection, tenant screening, maintenance coordination, and exceptional customer service providing you with peace of mind and hassle-free property ownership.
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Premiere
Mid-level property management services offer a comprehensive range of solutions to meet all your property management needs. Whether it's regular maintenance and repairs, thorough tenant screening and lease management, or any other aspect of property management, our dedicated team is here to ensure the smooth operation of your property. Our emphasis on effective communication and our unwavering commitment to excellence drive us to consistently exceed your expectations, providing you with the peace of mind you deserve.
Elite
Our Elite property management service is expertly designed to handle all aspects of property ownership, providing you with the peace of mind that comes from knowing that your investment is in good hands. Our services include meticulous rent collection, thorough tenant screening, proactive maintenance coordination to keep your property in top condition, and bi-annual property inspections to ensure everything is in working order. We strive to be proactive when it comes to covering the needs of property ownership. Elite services also give you the highest level benefit package when it comes to getting your property leased as quickly as possible. We also handle all licensing guidelines for our Elite tier clients. With our dedicated team overseeing these critical tasks, you can enjoy the confidence of hassle-free property ownership, allowing you to focus on other aspects of your life or business knowing that your property is being well taken care of.
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Large Portfolios
Would you like to have your portfolio reviewed? We'd be happy to chat with you to discuss how our services can fulfill your requirements.
FAQs
Here are some frequently asked questions about our services.
The process for finding and approving tenants is very comprehensive. We do a prescreening before scheduling any property tours. conduct background, credit, income, rental history verification, and eviction checks on each applicant, as well as verify their employment.
Once the property is listed for rent and we receive inquiries, we will schedule a showing appointment. The property will be shown by a leasing agent, a member of our team, or another licensed agent. We always ensure that any prospects viewing the property are accompanied by a licensed team member.
Rent payment is expected by the 1st of each month, and is considered overdue after the 5th. The Terms and Conditions of the Lease Agreement specify the penalty for late payment, which is 10% of the overdue rent.
The initial term is always one year in length. After the first year, either party has the choice to give the other party a written notice 30 days in advance OR extend the term for another year. The term, along with any other conditions in the property management agreement, remains unchanged.
Inspection periods are based on your tiered package. A final walkthrough is conducted once a tenant has vacated.
Each tenant will be given access to their individual Tenant Portal, through which they can make rent payments, submit maintenance requests, and submit any notes, including complaints that require resolution. If we are able to address the issue without involving the owners, we will handle the matter.
We have held a real estate brokerage license since 2017 and have overseen a wide range of properties including single family homes, multi-unit buildings, and commercial and industrial properties.
Typically, tenants are expected to cover the costs of water, electricity, gas or propane, internet, and any TV services they prefer. The specific expenses for which the tenant is responsible are typically open to negotiation based on the lease agreement.
Normally, owners are accountable for covering HOA fees, mortgages, property taxes, and sewer costs. Negotiating who covers these expenses is typically flexible for both owners and tenants. Those who opt for our Elite package also have the option to authorize us to handle any of these payments by having the bills sent to our office for payment through the rental income.
Our customer support team is available 24/7
Get in touch
At Keystone Home Advisors, we're committed to providing exceptional service and support to our clients, residents, partners, and community. Don't hesitate to get in touch with us—we're here to help every step of the way!
